1. The refund shall be returned to the customer within 7 days from the date of receiving the returned goods that meet the requirements. The refund method is the same as the payment method. The specific date that funds are available to the customer may be affected by factors such as banks and payment institutions.
2. Within twelve (12) months from the date of receipt by the customer, any functional defect not caused by unauthorized use once confirmed by QianLi's after-sales, return service will be accepted for the customer. The customer must present a valid proof of purchase and return the invoice (if any). If there are gifts, they must be returned together.
